We understand that plans can change, and we strive to accommodate our customers to the best of our ability. If you need to cancel your order with Rio Frames, please review our cancellation policy below:

1. Cancellation Period:

- Orders can be canceled within 24 hours of placement for a full refund.

2. Refund Process:

- Refunds will be issued to the original payment method used for the purchase.

- If the cancellation is made within the specified period, you can expect a full refund.

3. Custom Orders:

- For customized or personalized orders, cancellations may be subject to a fee to cover any work already completed.

4. Contact Us:

- To cancel an order, please contact our customer service team at support@rioframes.com or call 9884988130 as soon as possible.

5. Late Cancellations:

- Cancellations requested after the 24-hour window may be subject to a processing fee.

We appreciate your understanding and cooperation. At Rio Frames, we aim to provide exceptional service, and we're here to assist you with any questions or concerns regarding your order.



Thank you for choosing Rio Frames!